Network Challenge MTN apologises for nationwide network outage

In a series of tweet to apologise to the clients, the network attributed the outage to a technical Internet Protocol problem.

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Ghana’s number one telecom network MTN has apologised to its customers for the unannounced nationwide network outage on Wednesday, December 14.

In a series of tweet to apologise to the clients, the network attributed the outage to a technical Internet Protocol problem.

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“MTN wishes to apologise sincerely to customers who were impacted by a network outage that occurred last night,14 December 2016. The outage was the result of a technical Internet Protocol problem affecting some of our sites which disrupted voice and data services.”

 

Most MTN subscribers on social media were unhappy with their network providers when the outage occurred. On social media, most clients complained of the poor service of the network on Wednesday.

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But MTN stated that their engineers were working tirelessly to ensure the challenge is fully rectified.

“Our engineers continue to work hard to isolate the root cause and put measures in place to prevent recurrence.”

“MTN remains committed to providing reliable services to its cherished customers,” the statement finally said.

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